We understand plans can change. As our dermatologist is in high demand, we ask that you give at least 24 hours notice if you need to cancel or reschedule. To cancel, simply reply to our SMS. To reschedule, please call reception directly.

We send SMS confirmation requests before your appointment. If confirmation is not received within 24 hours of your appointment, your spot may be released.

A $150 fee applies for late cancellations, no-shows, or where confirmation is not received, and must be settled before rebooking.

We are a private billing practice. Fees are payable at the time of consultation by EFTPOS, Mastercard or Visa. An initial consultation fee will be quoted when you book your appointment.

Aged Pension cardholders may be eligible for a discount, subject to your treating dermatologist's discretion.

Procedures such as skin biopsies, cryotherapy, or removal of a skin cancer or mole will incur additional charges. All fees are subject to change depending on the complexity of treatment or at the dermatologist's discretion. You are welcome to ask for a financial estimate before any procedure is performed.

A Medicare claim will be lodged electronically after payment. Medicare will then deposit the rebate to the bank account you have previously provided to them.

Repeat prescriptions are not issued on request alone. Your health and safety are our priority, A clinical review is required to confirm that any prescription remains suitable for your current circumstances before it can be reissued.